Our simple to use voicemail service for your landline. Just dial 1571 from your KCOM line to listen to your messages. Please note, this feature isn’t available over fibre phone lines.
Seeing the number of the caller before you answer for that extra level of security. Excludes KCOM Local which is charged at £1.02 per month.
Remove your number from the phone directory and call displays.
We've been ISPA Awards finalists for 5 years running and we won 'Best Customer Experience' award in 2013.
We're just one local call away or you can even pop in to our Customer Centre on Carr Lane in Hull city centre. We're the only major broadband provider in the UK to offer a face-to-face walk-in centre if you need help.
Unlike other providers, we don’t charge expensive call rates for support. No 0870 or 0844 numbers to call. Just one free local call from your KCOM home phone and you’ll speak to someone here, in Hull, who can help you quickly.
If you've got friends and family living abroad you probably wish you could speak to them a bit more often. Add KCOM Global and you can make FREE calls to 50 of your favourite destinations.
From 01 September, the set-up charge will be 17p per call. In addition, the charge for receiving paper bills will be £1.50 per bill for customers with broadband. For full details about this change, refer to our General Notices
A 15.75p set up charge per call applies to calls made outside your inclusive call allowance . Call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KCOM landline services. Subject to a new 12 month contract. Prices shown are for payment by Direct Debit and with paper-free billing. Add 50p for non-Direct Debit payment types and 50p for paper billing..