Hull is where our heart is.

KCOM Community

Get online

Being online can open up a world of opportunities – the internet’s a place where you can catch up with friends on social media, stream the latest must-see TV series, do your shopping, book a holiday, pay your bills or fight off hoards of aliens with your friends on the Xbox.

But getting to grips with it all can be daunting if you don’t use computers regularly.

That’s why KCOM runs a range of helpful “get online” drop-in sessions where you can build your confidence, learn new skills or just get a few pointers on how the internet can make your life easier and better.

“Everybody wants you to do everything online these days, banking, bills, the lot, so I thought it would be a good idea to try and get with the times. I’d had this laptop for two years before the drop-in sessions and never used it. I could never get to grips with it but coming down here and having someone show you is a massive help. I’m no expert by any means but I’m getting there slowly.”

Cecily Leyland, IT and Biscuits

Monthly internet help drop-in sessions

On the first Tuesday of every month, we hold an ‘IT and biscuits’ drop-in session in the KCOM Learning Zone on Carr Lane.

The session runs between 9.30 and 11.30am and is open to any member of the public who needs help using the internet.

Whether you want to set up an email account, learn about online shopping or start using Facebook, our team of Digital Champions will be on hand to help you on a one-to-one basis. You don’t have to book or stay for the whole session – just turn up on the day and we’ll be happy to help.

Elderly man using laptop

Next sessions

  • September get online session icon

    Tuesday 3
    September
    9.30 – 11.30am

  • October get online session icon

    Tuesday 1
    October
    9.30 – 11.30am

  • November get online session icon

    Tuesday 5
    November
    9.30 – 11.30am

  • December get online session icon

    Tuesday 3
    December
    9.30 – 11.30am

  • January get online session icon

    Tuesday 7
    January
    9.30 – 11.30am

“I mainly use the computer for keeping up to date with the news and the weather. It keeps me informed with what’s going on in the world.
“I found out about these sessions after popping in at the shop to ask about how to do something. They are a godsend really, without them I wouldn’t have much use for my iPad. It’s a lifeline.”

George Marsh

Help at your local library

As well as our 'IT and biscuits' sessions, our friendly team also supports ‘Here to help’ internet drop-in sessions at various libraries across the region.

8 August
Hedon Library, 10am – 12 noon

9 August
Hull Central Library, 10am – 12 noon

15 August
Cottingham Library, 10am – 12 noon

16 August
Hull Central Library, 10am – 12 noon

21 August
Beverley Library, 10am – 12 noon

23 August
Hull Central Library, 10am – 12 noon

30 August
Hull Central Library, 10am – 12 noon

3 September
Beverley Library, 2.30pm – 3.30pm

13 September
Cottingham Library, 10am – 12 noon

26 September
Hedon Library, 2pm – 4pm

KCOM employee working with customer on laptop