KCOM news

Hear phone scammer ‘Dave’ get short shrift from KCOM


The scammers are at it again – targeting KCOM customers across Hull and East Yorkshire

The scammers are at it again – targeting KCOM customers across Hull and East Yorkshire.

And to show that no-one is immune, the fraudsters claiming to be from KCOM even tried their luck this week by calling… KCOM.

That’s right, in a process known as “spoofing” where it looks as if the caller is ringing from a Hull number, a scammer claiming to be “David from the technical server of the KCOM“ called the Hull-based broadband provider to ask about its “internet line”.

To give customers a heads up about what these scam calls can sound like KCOM has now released a copy of the recording to warn others. Listen to it here.

Despite being immediately challenged by Phil, one of KCOM’s business account managers, “David” didn’t seem to grasp that he was trying to scam the company he was claiming to work for.

Despite hapless David being slightly comedic, a spokesperson for KCOM said there was a serious message behind releasing the recording.

They said: “We've been made aware of a spate of scam calls recently from people posing as KCOM, calling from what appear to be local Hull phone numbers.

“Although it looks as if they are calling from a 01482 number in reality they are probably calling from abroad.

“We have released the recording to show people what one of these spoof calls can sounds like – and to show that no-one is immune from these scammers. This is just one example of many types of scams carried out by callers claiming to be from banks, insurance companies and other trusted organisations.

“We never ask for customers’ credit or debit card details over the phone and will always transfer customers who wish to make a payment over to our secure, automated payment line."

”So please be vigilant and, if you suspect you’ve been targeted by ‘David’ or one of his friends please hang-up immediately.”

Anyone who believes they have been targeted by a scam caller should report it to Action Fraud, the National Fraud and Cyber Crime Reporting Centre, by calling 0300 123 2040 or by visiting www.actionfraud.police.uk

Providing Action Fraud with this information enables it to track and fight cyber crime.

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