Tech corner

How to pay your East Riding of Yorkshire Council tax online

Kate Connolly from East Riding Council explains just how easy it is to pay your council tax bill online

Digital skills are essential to get involved in the modern world, from booking holidays, to accessing learning, checking when your bin will be emptied, to renewing your library books – the digital world opens a lot of doors to information and opportunities, and potentially great savings of both time and money.

For example, instead of having to make a special trip to a customer service centre, you can pay your Council Tax bill easily on your device, from anywhere with an internet connection. Simply go to our website: www.eastriding.gov.uk then under the heading ‘Most Popular Content’ click the ‘pay Council Tax’ section. This then brings up the ‘Council Tax Payments’ page with a range of information; from how to pay your bill, what happens if you’ve overpaid, how to find your council tax account number, and how to request another copy of your council tax bill.

In order to pay your council tax online, there are two options; to either a set up a direct debit or pay the bill online.

To set up a direct debit, click on this option on the ‘Council Tax Payments’ page to proceed. You will need to have the following information on hand; your council tax account number (this can be found in the top right hand corner of your bill) your bank account number, your bank sort code and the name and address of your bank.

If you would prefer to make a card payment online, scroll down the ‘Council Tax Payments’ page and click the ‘pay your council tax bill online’ button. Again you just need your council tax account number, choose the amount you would like to pay off the bill, and then input card details to complete the transaction. 

If you’re unsure of the balance or have misplaced your council tax bill, you can request another copy to be sent out using the quick online form, also available from the ‘Pay your Council Tax’ page.

If you would like a demonstration, or have any other internet questions, please drop in to one of our FREE internet help sessions, run by KCOM in Hessle, Swanland and Willerby Libraries, and let their experts run you through it:

Free internet help sessions at East Riding Libraries and Customer Services with KCOM

  • Hessle Centre: Tuesday 12 June, all sessions from 10am - 12 noon
  • Swanland Library: Wednesday 23 May and Wednesday 27 June, all sessions from 9 - 11am 
  • Willerby Library: Thursday 17 May and Thursday 21 June, all sessions from 2 - 4pm

For further information please visit www.eastriding.gov.uk/find-a-library

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