Why KCOM?
We do all sorts of good stuff for you. Not just unflappable broadband, but things that are good for your neighbourhood too.
There's full fibre broadband, then there's everything else.
We've built our network to be 100% fibre, so that you get the fastest and most reliable broadband connection possible. Unlike with copper cables, it doesn't matter how far you live from the cabinet - you'll still get a premium broadband experience.
KCOM Lightstream: fibre all the way to the home (full fibre)
![Illustration of KCOM Full Fibre connection, starting from the business, connecting to the cabinet, and finally to the home. This setup enables customers to experience full fibre. KCOM Full Fibre offers average download speeds of 30, 100, 300, 500, and 900Mbps, depending on the selected package.](https://www.kcom.com/home/media/2m0jzset/ftth.gif?quality=80&width=1000&rmode=min)
Full fibre offers average download speeds of 30, 100, 300, 500 and 900Mbps depending on package selected
Other providers: fibre only to the cabinet (FTTC)
![Illustration of different providers' connection methods. Other providers use FTTC (Fiber to the Cabinet), and then connect to your premises via copper. FTTC network offers average download speeds of 46.8Mbps.](https://www.kcom.com/home/media/2uqhnxad/fttc.gif?quality=80&width=1000&rmode=min)
FTTC network offers average download speeds of 46.8Mbps
Other providers: copper all the way to the home (ADSL)
![Illustration of different providers' connection methods. Other providers use ADSL (Asymmetric Digital Subscriber Line) to connect to your premises solely via copper. ADSL network offers average download speeds of 10.3Mbps.](https://www.kcom.com/home/media/c51byoev/adsl.gif?quality=80&width=1000&rmode=min)
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Network average speeds
Network average speeds: The network average speed is the download speed (throughput) that 50% of our residential customers can expect to get during "peak time" (8pm-10pm). This is the overall network average and not what you should expect to see at your address. The speed is derived from Ofcom's UK broadband performance report (Nov 2020) and data from speed tests using test lines that monitor our network performance. These speed tests are carried out using an independent internet measurement standard that assesses the performance of our actual broadband packages, which is undertaken by Samknows. Click here for more information about our speeds.
Want to know what our speeds mean to you in real terms?
Don't just take it from us.... Here's what our customers are saying:
Award-winning home broadband
We've also got a few awards under our belt. Among others, we're proud to have won the European Broadband Awards - Quality and Affordability of Services award and ISPA’s Best Consumer Service Provider.
Helping you decide
Want to see us in your community?
It’s believing Lightstream full fibre broadband isn’t just a big city thing...
We're expanding our full fibre network beyond Yorkshire & Lincolnshire. If you want to see more good stuff in your local area, from ultrafast broadband to exciting community initiatives, register your interest now.