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KCOM cloud technology supports East Yorkshire health project

Thursday 24 November 2016

KCOM cloud technology supports East Yorkshire health project

Cloud-based technology developed by KCOM has contributed to a project to improve the wellbeing of older people in Bridlington.
The Bridlington Pathfinder Project invited over-75s who were registered with one of three participating GP practices in the town to have a free review over the telephone to identify and address any issues affecting their health and wellbeing.
As well as earning a 93% satisfaction rate amongst those taking part, the project was recognised as runner up in the ‘Improved Partnerships between Health and Local Government’ category at the Health Service Journal Awards earlier this week.

The project was a partnership between Hull and East Yorkshire Hospitals NHS Trust, East Riding of Yorkshire Clinical Commissioning Group, East Riding of Yorkshire Council, Brid Inc GP Federation and KCOM.
KCOM developed a secure, cloud-based database on which the results of the health and wellbeing reviews were stored. The database allowed the information collected from patients, which was based on an internationally-recognised health survey, to be easily analysed and made available to health care providers so that they were able to respond directly to individual needs. It also allows anonymised data to be collated and used to identify more general health and wellbeing requirements among over-75s in the region.
Lee Hampston, Director of Development at KCOM’s Safe at Home team, which develops internet-based services to enable independent living, said: “The ability to gather accurate and relevant information and a system that allowed partners to analyse and act promptly on it were key factors in the project’s success.
“The secure, online platform we created has a suite of assessments that can be tailored to the needs of health and social care organisations to build a repository of data which can be used to target services at individuals, improve the delivery of existing services or inform the design of new services.”
Doctor Mike Hardman, Executive Chair of Brid Inc GP Federation, said: “For a minimal investment, our patients received an excellent service resulting in real benefits including previously unclaimed financial benefits, improved social inclusion and advice about strategies to cope with conditions from arthritis to loneliness.

“The project has allowed us to develop new relationships with other providers of health and social care in the region and we are now looking to develop new projects directly with them.”

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