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If you've got a problem with your technology, my:tech can help.

Whatever your problem, we can help.

From set-ups to breakdowns (and everything in between), our dedicated experts are ready to get you up and running. And it's not just support over the phone. You can bring your equipment to our customer service centre and we'll do everything possible to get it working and ready for you.

  • Full system reinstalls and data back-ups
  • PC health checks
  • Virus and spyware removal
  • Windows and software repair
  • Smartphone, iPad, Kindle and tablet set-ups
  • Plus a great choice of hardware

Plus 20% off all my:tech services for Phone & Broadband Care and Multicare customers


my:tech services

Service Price
Router testing/configuration £10.00
PC/console/smartphone setup £10 per device or £5 per device when purchased with router setup/configuration
Health check £40
Virus/malware removal £25
30 minute labour/investigation charge £15.31
System reinstall £40
File backup and restore service as part of system reinstall £10
Hardware/software installation £15 (£5 discount if hardware is purchased from MyTech)

Got a tech problem?

Call us on 0800 915 5116

Make an appointment over the phone to fix your equipment at our customer service centre.

Protect what's precious with Multi Care

  • VIP response
  • Free engineer visit
  • Kaspersky Internet Security
  • 20% off MyTech services

Protection for 3 devices from £6.99

Compare the Care Range



Hardware Price
Technicolor TG589vac v2 £99
Zyxel VMG 3925 £99

Wireless adapters

Hardware Price
TP Link USB dual band wireless adapter £29.99

Power line adapters

Hardware Price
TP Link AV600/TL-PA4010P (Twin Powerline Pack) £39.99
TP Link AV600/TL-WPA4226 (300Mbps Wi-Fi & Powerline Combo Pack) £49.99
TP Link AV1200/TL-WPA8630P (Dual-band Wi-Fi & Powerline Combo Pack) £89.99

Peripherals and cabling price

Hardware Price
Microfilter £2.99
DSL (RJ11) cable / Ethernet (RJ45) cable 1.2 metres £3.07
Ethernet (RJ45) cable 5 metre £5.38
Ethernet (RJ45) 10 metre £9.23
Ethernet (RJ45) 20 metre £16.93