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Legal Stuff

All prices and offers subject to availability in your area and include VAT and payment by Direct Debit. Add £1 to the monthly rental price for other payment types and £1.50 for paper billing. Contract terms and additional usage fees apply. A 17p set up charge per call applies to calls made outside your inclusive call allowance and call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KCOM bundles. A £50 connection charge applies to Lightstream products unless stated otherwise. Broadband speeds are affected by various factors including distance from the network, time of day and internal home wiring, and in-home Wi-Fi. We’ll provide you with a typical speed for your postcode area or you can check your postcode speed below.

1. Subject to a £6.49 delivery fee.
2. Local calls to geographic landline numbers only. Inclusive national calls to 01, 02 and 03 UK landline numbers. 084, 087, 197 local directory enquiry calls and 118288 national directory enquiry calls subject to our Fair Usage Policy.
3. Inclusive mobile minutes applicable to calls made from your KCOM landline to UK mobiles within the time bands of your chosen phone plan. These calls are timed to the next whole minute.
4. 118288 national directory enquiry calls are subject to our Fair Usage Policy.
5. 18 month contract applies. Package subject to our Fair Usage Policy Standard pence-per-minute rates apply thereafter.

YouView service requires broadband connection. YouView service subject to terms of use and suitable broadband speed, TV aerial and coverage, see youview.com for details. YouView and the YouView logo are registered trade marks of YouView TV Ltd and are used under licence.