Pick and Mix

Pick and Mix from KCOM

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KCOM Pick and Mix

KCOM Pick and Mix is the new way for you to pick your ideal internet package.

You've told us you want more flexibility, so we've created a range of options for you to explore. What's your mix?

Win Lightstream free for a year

If you buy one of our Pick and Mix ultrafast Lightstream broadband packages you'll be entered into a draw for the chance to win a year's free Lightstream.

Terms and conditions

What's your mix?

What's your mix?

Create your mix in just three easy steps.

  1. Select a sweet speed, from 30 Mbps to 400 Mbps
  2. Decide on some delicious data - will you go unlimited?
  3. Choose your bolt-ons from our range of call and care packages

Need our help?

Click here to go to our Help Me Choose tool, which will guide you to the right speed and data options for your needs.

What's your mix?

KCOM Discover

  • Terms and conditions
    • 1. The Promoter
    • 1.1. The promoter is KCOM Group plc of 37 Carr Lane, Hull, HU1 3RE (“KCOM” and all references to “We” “Us” and “Our”).
    • 2. How to enter
    • 2.1 This competition is open to any new or existing KCOM customer that either:
      1. (a) enters into a new contract for a Lightstream package; or
      2. (b) upgrades their existing KCOM service to any Lightstream package
    • 2.2 When you place your order, you will automatically be entered into the competition by Us unless you expressly indicate otherwise.
    • 2.3 The competition will run from 00:01 on 12 September 2018 to 23:59 on 9 November 2018 inclusive (the “Competition Period”).
    • 3. The competition
    • 3.1 The title of the competition is Lightstream discount.
    • 3.2 KCOM will give away 12 months’ unlimited broadband (the “Free Period”) to one customer per day during the Competition Period.
    • 3.3 Prize information contained in the promotional material for this competition also forms part of these terms and conditions.
    • 4. Eligibility
    • 4.1 The competition is only open to all residents in the UK aged 16 and above, except:
      1. (a) employees of KCOM or its holding or subsidiary companies;
      2. (b) employees of agents or suppliers of the Promoter or its holding or subsidiary companies, who are professionally connected with the competition or its administration; or
      3. (c) members of the immediate families or households of (a) and (b) above.
    • 4.2 In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize. KCOM may require you to provide proof that you are eligible to enter the competition.
    • 4.3 There is a limit of one entry to the competition per household.
    • 5. The prize
    • 5.1 The prize is 12 months’ free unlimited broadband (subject to status and network availability).
    • 5.2 Your choice of broadband speed will remain the same but the cap on usage allowance will be altered to unlimited for a 12-month period.
    • 5.3 You will remain bound by KCOM’s terms and conditions for residential customers, including Our fair usage and acceptable usage policies.
    • 5.4 There is no cash alternative for the prize.
    • 5.5 At the end of the Free Period, the service will become chargeable for the remainder of the contract.
    • 5.6 Although you will not be charged for their broadband service for the Free Period, for the avoidance of doubt, you will be liable to pay any further charges not set out in this clause 5 which shall include, but shall not be limited to, any additional usage charges, call charges (including international call charges) and any charges associated with additional call features that you purchase.
    • 6. Winner announcement
    • 6.1 The winner will be drawn at random using the website www.random.org, supervised by an independent adjudicator.
    • 6.2 The winner will be notified by post, email or telephone at Our discretion.
    • 6.3 The Free Period begins on the day that the winner is notified by Us (the “Announcement Date”) and will expire 12 months following the Announcement Date.
    • 6.4 The name(s) of the winner(s) may be obtained by sending a written request and a stamped addressed envelope to KCOM at the address specified in clause 1.
    • 7. Claiming the prize
    • 7.1 The prize may not be claimed by a third party on your behalf.
    • 7.2 KCOM will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available within 30 days of the Announcement Date, KCOM reserves the right to offer the prize to another eligible entrant.
    • 7.3 KCOM does not accept any responsibility if you are not able to take up the prize for whatever reason.
    • 8. Data protection and publicity
    • 8.1 KCOM will only process your personal information as set out in KCOM’s Privacy Notice which is available to view on Our websites.
    • 8.2 By entering this competition, the winners agree that KCOM may contact them regarding the competition and use their comments in any publicity, promotional activity and/or case study. The winner may remain anonymous should they wish.
    • 9. General
    • 9.1 If there is any reason to believe that there has been a breach of these terms and conditions, KCOM may, at its sole discretion, reserve the right to exclude you from participating in the competition.
    • 9.2 KCOM reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.
    • 9.3 These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England.