KCOM Wi-Fi

With hotspot locations in Hull city centre, Beverley Road, Princes Avenue and Newland Avenue, you’re more connected than ever with KCOM. Check your email, compare prices, update Facebook or share a video when you’re not at home.

  • FREE Wi-Fi for KCOM broadband customers

    KCOM broadband customers get completely FREE Wi-Fi in any of our hotspots. What’s more, customers on our unlimited, Lightstream and TV packages get totally unlimited Wi-Fi usage too.

  • Not a KCOM broadband customer?

    Get 20 minutes FREE each day, then pay as you go. It’s £3 a day, £12 a week or £39 a month.

How to connect to a KCOM Wi-Fi hotspot

KCOM broadband customers

Connecting your devices to KCOM Wi-Fi is easy to do. When using your device and you’re in range of a KCOM Wi-Fi hotspot…

  1. Search for Wi-Fi networks on your device (usually found by going into your settings)
  2. Select the KCOM Wi-Fi network _KCOM Wi-Fi
  3. A notification will appear asking you to log in to access the service. Click the KCOM Customer login button when prompted. Sign in with your KCOM username and Wi-Fi password (?) and click OK.
  4. Your device is now connected to KCOM Wi-Fi and is registered on your KCOM account.

Once you’ve logged in for the first time, you won’t need to do this again. Whenever you’re in range of a KCOM Wi-Fi hotspot your device will connect automatically like you’re at home. However, you will need to open your device’s browser first to connect before you can use any apps.

(?) Your KCOM username is the username that you use to log into your control panel. We have emailed your KCOM Wi-Fi password to you but you can also find it in your control panel.
Login to control panel | I’ve lost my username – please call 01482 602 555

Pay as you go

Connecting your devices to KCOM Wi-Fi is easy to do. When using your device and you’re in range of a KCOM Wi-Fi hotspot…

  1. Search for Wi-Fi networks on your device (usually found by going into your settings).
  2. Select the KCOM Wi-Fi network _KCOM Wi-Fi
  3. A notification will appear asking you to log in to access the service. Under the ‘Not a KCOM customer?’ area, please sign in with your email address and click GET ONLINE.
  4. Your device is now connected to KCOM Wi-Fi free for 20 minutes.

Once you’ve used your 20 minutes free Wi-Fi, you’ll have the option to buy further access on a pay as you go basis. Just follow the on-screen instructions to continue to use KCOM Wi-Fi.

Find a Wi-Fi hotspot

Our deployment of FREE KCOM Wi-Fi is underway. See our current hotspots and find out where we’re coming in and around Hull.