Customer notice: You are running a browser which is not fully supported on this site. We cannot gurantee correct functioning of this site unless you are using a browser which is fully supported. Examples of browsers which are fully supported are Internet Explorer 9 (or higher), Chrome version 47 (or higher), Firefox version 40 (or higher) and Safari version 9 (or higher).

  •  Free Message Minder 1571 answer phone service

    Our simple to use voicemail service for your landline. Just dial 1571 from your KCOM line to listen to your messages. Please note, this feature isn’t available over fibre phone lines.

  •  Free Caller Display

    Seeing the number of the caller before you answer for that extra level of security. Excludes KCOM Local which is charged at £1.02 per month.

  •  Free Ex Directory

    Remove your number from the phone directory and call displays.

On call since 1904

Over 100 years experience has taught us that not every customer is the same. That's why we’ve created four unique phone plans and a host of add-ons which can save you money on calls outside of your standard allowance.

 

Award-winning Customer Service based in Hull

We've been ISPA Awards finalists for 5 years running and we won 'Best Customer Experience' award in 2013.

We're just one local call away or you can even pop in  to our Customer Centre on Carr Lane in Hull city centre. We're the only major broadband provider in the UK to offer a face-to-face walk-in centre if you need help.

 

FREE local customer support

Unlike other providers, we don’t charge expensive call rates for support. No 0870 or 0844 numbers to call. Just one free local call from your KCOM home phone and you’ll speak to someone here, in Hull, who can help you quickly.

 

FREE international calls with KCOM Global

If you've got friends and family living abroad you probably wish you could speak to them a bit more often. Add KCOM Global and you can make FREE calls to 50 of your favourite destinations.

Find Out More